Flight Attendant Job Description: Top Duties and Qualifications
A Flight Attendant, or Cabin Attendant, ensures passengers are safe and comfortable during a flight. Their main duties include performing safety checks before flights take off, offering food and beverages to passengers and demonstrating emergency procedures like putting on oxygen masks, buckling seat belts and using exit doors.
Flight Attendants are primarily responsible for keeping all passengers safe and ensuring that the cabin crew is capable of performing their duties properly. They must also try to make flights as comfortable and stress-free as possible for passengers in order to promote a positive image of the airline. Flight Attendant responsibilities include:
• Demonstrating the use of emergency and safety equipment
• Serving beverages, meals and snacks
• Providing additional assistance to passengers with special needs
• Reassuring passengers during aircraft turbulence
• Administering first aid and medical care if required in the case of an emergency
• Providing instruction, including emergency evacuation procedures, to passengers
Flight Attendant Job Description Examples
Example 1
LOCAL Candidates ONLY - Flight Attendant Trainer & Recruiter - We are looking for flight attendants who are willing to share their excitement about travel and flying. Candidate MUST have worked as a flight attendant for a minimum of 3 years.
This position is a combination of providing classroom instruction to future flight attendants and also recruiting students for flight attendant training - involving taking/making phone calls, emails, text messaging utilizing your above average computer skills to update student records.
Responsibilities
- Provide professional classroom instruction
- Adhering to strict school policies which are similar to that of flight attendants working for top U.S. airlines
- Understand student needs
- Close sales and achieve weekly as
- Maintain and expand your database of prospective flight attendants
Skills - Strong presentation and speaking skill
- Prior Sales experience helpful
- Proficient with Microsoft Office
- Excellent verbal and written communications skills
- Strong listening and presentation skills
Job Types: Full-time, Part-time, Contract
Pay: $20.00 - $30.00 per hour
Schedule: - Monday to Friday
- Weekend availability
Supplemental pay types: - Commission pay
Experience: - Flight Attendant: 3 years Location: One location
Example 2
Does getting paid to travel sound like your idea of a dream job? That's exactly what our flight attendants do every day!
Our growing airline is looking for friendly and outgoing individuals to join our team of flight attendants. No previous experience is required, but successful applicants will be highly professional, enthusiastic, and committed to providing our passengers with the highest standards of customer service.
As our flight attendants have the most in-person interactions with our passengers, they have the biggest opportunity to impact the customer experience. That means that we work hard to find just the right candidates to fill our flight attendant positions. The ability to successfully work as part of a team with pilots and ground crews is a must.
Individuals who love to travel and meet new people thrive in this role. If that sounds like you, we'd like to meet you!
Flight Attendants will be based at the following crew base:
Our growing airline is looking for friendly and outgoing individuals to join our team of flight attendants. No previous experience is required, but successful applicants will be highly professional, enthusiastic, and committed to providing our passengers with the highest standards of customer service.
As our flight attendants have the most in-person interactions with our passengers, they have the biggest opportunity to impact the customer experience. That means that we work hard to find just the right candidates to fill our flight attendant positions. The ability to successfully work as part of a team with pilots and ground crews is a must.
Individuals who love to travel and meet new people thrive in this role. If that sounds like you, we'd like to meet you!
Flight Attendants will be based at the following crew base:
- Chicago, IL (ORD)
Flight Attendants must reside or be willing to relocate to within two hours of the Chicago-O'Hare Airport.
Minimum Requirements:
* - Must be at least 19 years of age;
- Must possess a valid driver's license or state ID;
- Current passport or other travel documents allowing you to freely exit and re-enter the U.S. (multiple reentry status)
- Must be legally eligible to work in the U.S. (possess proper working documents)
- Must possess excellent communication skills and have a professional and conservative appearance;
- Must adhere to uniform standards and guidelines with no tattoos or body art visible at any time while in uniform. Examples of visible tattoo locations include, but are not limited to, hands, arms, neck, and face;
- Possess a high school diploma or general education degree (GED);
- Read, write, and speak fluently in English. The ability to read and converse in another language is a plus;
- Must have 20/40 correctable vision in each eye;
- Must have a minimum height of 4'11" and a maximum height of 6'0" (without shoes);
- Must have the ability to work days, nights, holidays, and weekends and extended hours away from home;
- Must be willing to work on an on-call basis;
- Must be able to relocate to assigned domicile;
- Must have a reliable mode of transportation to and from the airport;
- Must have the ability to walk and fit comfortably down the aircraft aisle while facing forward, fit quickly through the over-wing exit, and sit in the Flight Attendant jumpseat without modification or a seat-belt extension;
- DOT required pre-employment drug test;
- TSA required fingerprint check for Criminal History Records Check;
- Must have flown at least once as a passenger on an airplane;
Schedule
GoJet Airlines operates flights every day of the year, requiring Flight Attendants to work a variable schedule including nights, weekends, and holidays. Flight Attendants bid on schedules and schedules are awarded based on seniority. Flight Attendants can expect to have a reserve (on-call) schedule during their first year of employment.
Salary & Compensation
Starting pay for a Flight Attendant is $19.29 per flight hour, which increases to $21.74 per flight hour after one year of service. Flight Attendants are guaranteed 75 flight hours per month. The company pays for parking in domicile and all hotel accommodations while on a company scheduled trip, as well as $1.90 per hour in per Diem while away from base on a trip.
Training
Those selected for employment must successfully complete a company paid training program at our Flight Attendant Training Center in Saint Louis, MO as well as hands on evaluation in the aircraft. Training is approximately six weeks in length.
GoJet Flight Attendant candidates will be provided two complimentary training courses through the Inflight Institute.
One short supplemental video course is mandatory prior to your interview, and a pre-course must be completed and have a 80% or higher score in order to attend our in-person training course in St Louis. These modules assist future flight attendants to understand the journey they are about to partake in.
The Inflight Institute offers many supplemental and aircraft courses. These are not mandatory to receive an interview.
Contact
Inflight Type: Full-time
Example 3
Does getting paid to travel sound like your idea of a dream job? That's exactly what our flight attendants do every day!
Our growing airline is looking for friendly and outgoing individuals to join our team of flight attendants. No previous experience is required, but successful applicants will be highly professional, enthusiastic, and committed to providing our passengers with the highest standards of customer service.
As our flight attendants have the most in-person interactions with our passengers, they have the biggest opportunity to impact the customer experience. That means that we work hard to find just the right candidates to fill our flight attendant positions. The ability to successfully work as part of a team with pilots and ground crews is a must.
Individuals who love to travel and meet new people thrive in this role. If that sounds like you, we'd like to meet you!
Flight Attendants will be based at the following crew base:
- Richmond, VA (RIC)
Flight Attendants must reside or be willing to relocate to within two hours of the Richmond International Airport.
Minimum Requirements: - Must be at least 19 years of age;
- Must possess a valid driver's license or state ID;
- Current passport or other travel documents allowing you to freely exit and re-enter the U.S. (multiple reentry status)
- Must be legally eligible to work in the U.S. (possess proper working documents)
- Must possess excellent communication skills and have a professional and conservative appearance;
- Must adhere to uniform standards and guidelines with no tattoos or body art visible at any time while in uniform. Examples of visible tattoo locations include, but are not limited to, hands, arms, neck, and face;
- Possess a high school diploma or general education degree (GED);
- Read, write, and speak fluently in English. The ability to read and converse in another language is a plus;
- Must have 20/40 correctable vision in each eye;
- Must have a minimum height of 4'11" and a maximum height of 6'0" (without shoes);
- Must have the ability to work days, nights, holidays, and weekends and extended hours away from home;
- Must be willing to work on an on-call basis;
- Must be able to relocate to assigned domicile;
- Must have a reliable mode of transportation to and from the airport;
- Must have the ability to walk and fit comfortably down the aircraft aisle while facing forward, fit quickly through the over-wing exit, and sit in the Flight Attendant jumpseat without modification or a seat-belt extension;
- DOT required pre-employment drug test;
- TSA required fingerprint check for Criminal History Records Check;
- Must have flown at least once as a passenger on an airplane;
Schedule
GoJet Airlines operates flights every day of the year, requiring Flight Attendants to work a variable schedule including nights, weekends, and holidays. Flight Attendants bid on schedules and schedules are awarded based on seniority. Flight Attendants can expect to have a reserve (on-call) schedule during their first year of employment.
Salary & Compensation
Starting pay for a Flight Attendant is $19.29 per flight hour, which increases to $21.74 per flight hour after one year of service. Flight Attendants are guaranteed 75 flight hours per month. The company pays for parking in domicile and all hotel accommodations while on a company scheduled trip, as well as $1.90 per hour in per Diem while away from base on a trip.
Training
Those selected for employment must successfully complete a company paid training program at our Flight Attendant Training Center in Saint Louis, MO as well as hands on evaluation in the aircraft. Training is approximately six weeks in length.
GoJet Flight Attendant candidates will be provided two complimentary training courses through the Inflight Institute.
One short supplemental video course is mandatory prior to your interview, and a pre-course must be completed and have a 80% or higher score in order to attend our in-person training course in St Louis. These modules assist future flight attendants to understand the journey they are about to partake in.
The Inflight Institute offers many supplemental and aircraft courses. These are not mandatory to receive an interview.
Contact
Inflight Type: Full-time
Example 4
Job Description
Flight Services International, LLC is seeking Houston-based Flight Attendants/In-Flight Crew.
Ideal candidates should be friendly, enthusiastic individuals, who will ensure guest comfort and safety are provided on every flight. A successful candidate will also possess exceptional customer service skills.
As an ambassador for our Company, Flight Attendants will be knowledgeable and gracious hosts. Candidates who are offered a position must successfully complete the Company/FAA-required training program. Candidates will be required to operate both domestic and international flights. Successful candidates will travel to many destinations, including Africa, Europe, and the Middle East. Finally, the candidate must display a strong desire to maintain a positive, approachable manner, and will be responsible for creating an exceptional experience for each and every customer. Prior experience as a Flight Attendant is not required.
Major Job Accountabilities:
- Flight Attendants must reliably show-up, on-time, ready to work
- Flight Attendants must maintain a high degree of technical competence and the ability to perform all functions as directed
- Flight Attendants will utilize all pre-flight time with assisting customers boarding the aircraft, as well as conduct safety and emergency exit briefings
- Flight Attendants will utilize all in-flight time with our customers to accomplish prescribed services and, upon the completion of any food or beverage service, will continue to devote time to providing customers care and hospitality
Qualifications: - Must have at least a High School or General Education Development (GED) Diploma
- Able to fluently read, speak, write, and understand the English language
- Successfully complete the In-Flight Training Program, including Initial Training and Annual Continuous Education Program
- Vision corrected to 20/20
- Two (2) years of customer service experience
- Must be willing to relocate to the Houston area
- Able to be away from home for up to 21 days in a row
- Able to effectively operate all onboard emergency exits and equipment
- Able to lift fifty (50) pounds from floor to above the shoulders, and push a cart weighing up to 250 pounds or more on wheels
- Able to reach overhead, up to seventy inches - subject to Airplane Specification
- Able to stand for extended periods with limited rest periods
- Able to work rotating shifts, including weekends and holidays - subject to flight schedule
- Currently possess a valid Passport with the ability to travel in and out of the United States, Europe, Asia and the Middle East without restriction
- Able to obtain necessary Visa's for travel in and out of the United States, Europe, Asia and the Middle East without restriction
- Authorized to work in the United States
- Able to obtain all necessary inoculations to fly to any country that Flight Services International requires cabin crew-members to work in
- Pass a ten (10) year background check, pre-employment drug test, and criminal history records check
- Must be 21 years of age at the time of application
- Must be fully vaccinated ( Covid-19)
We offer a highly competitive compensation and benefits package, including health coverage and Employer-match 401k savings plan.
We are an equal opportunity employer that promotes diversity in the workplace.
Job Type: Full-time
Pay: $15,310.00 - $85,261.00 per year
Benefits: - 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Schedule: - Holidays
- Night shift
- On call
- Overtime
- Weekend availability
Supplemental Pay: - Bonus pay
COVID-19 considerations:
All guests are required to wear masks while onboard the aircraft. All company facilities and aircraft are routinely sanitized, employees are provided with PPE Location: On the road
Example 5
Summary
Council for Airport Opportunity (CAO) is a non-profit organization that supports the airport community with its talent acquisition needs. CAO has a proven track record for sourcing and staffing the right talent for top companies at JFK, Newark, and LaGuardia Airports. The Flight Attendantwill work onsite at LGA Airport.
Duties & Responsibilities
- Responsible for ensuring the safety, security, and comfort of airline passengers.
- Provide customer service while creating a welcoming environment for passengers before, during, and at the conclusion of each flight.
- Ensure the safety and comfort of customers by providing every customer with the very best service on our aircraft.
Qualifications - At least 1 year of customer service experience
- BA/BS college degree preferred or a combination of education and related experience
- High School Diploma or G.E.D
- Must be reliable and available to work varied hours, weekends, and holidays
At Council for Airport Opportunity, we provide a fair and equal employment opportunity for all applicants and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic.
Job Type: Full-time
Pay: $18.00 per hour
Benefits: - Dental insurance
- Health insurance
- Vision insurance
Schedule: - Day shift
- Evening shift
- Night shift
- Weekend Location: One location
Example 7
Job Description
Flight Services International, LLC is seeking Houston-based Flight Attendants/In-Flight Crew.
Ideal candidates should be friendly, enthusiastic individuals, who will ensure guest comfort and safety are provided on every flight. A successful candidate will also possess exceptional customer service skills.
As an ambassador for our Company, Flight Attendants will be knowledgeable and gracious hosts. Candidates who are offered a position must successfully complete the Company/FAA-required training program. Candidates will be required to operate both domestic and international flights. Successful candidates will travel to many destinations, including Africa, Europe, and the Middle East. Finally, the candidate must display a strong desire to maintain a positive, approachable manner, and will be responsible for creating an exceptional experience for each and every customer. Prior experience as a Flight Attendant is not required.
Major Job Accountabilities:
- Flight Attendants must reliably show-up, on-time, ready to work
- Flight Attendants must maintain a high degree of technical competence and the ability to perform all functions as directed
- Flight Attendants will utilize all pre-flight time with assisting customers boarding the aircraft, as well as conduct safety and emergency exit briefings
- Flight Attendants will utilize all in-flight time with our customers to accomplish prescribed services and, upon the completion of any food or beverage service, will continue to devote time to providing customers care and hospitality
Qualifications: - Must have at least a High School or General Education Development (GED) Diploma
- Able to fluently read, speak, write, and understand the English language
- Successfully complete the In-Flight Training Program, including Initial Training and Annual Continuous Education Program
- Vision corrected to 20/20
- Two (2) years of customer service experience
- Must be willing to relocate to the Houston area
- Able to be away from home for up to 21 days in a row
- Able to effectively operate all onboard emergency exits and equipment
- Able to lift fifty (50) pounds from floor to above the shoulders, and push a cart weighing up to 250 pounds or more on wheels
- Able to reach overhead, up to seventy inches - subject to Airplane Specification
- Able to stand for extended periods with limited rest periods
- Able to work rotating shifts, including weekends and holidays - subject to flight schedule
- Currently possess a valid Passport with the ability to travel in and out of the United States, Europe, Asia and the Middle East without restriction
- Able to obtain necessary Visa s for travel in and out of the United States, Europe, Asia and the Middle East without restriction
- Authorized to work in the United States
- Able to obtain all necessary inoculations to fly to any country that Flight Services International requires cabin crew-members to work in
- Pass a ten (10) year background check, pre-employment drug test, and criminal history records check
- Must be 21 years of age at the time of application
- Must be fully vaccinated ( Covid-19)
We offer a highly competitive compensation and benefits package, including health coverage and Employer-match 401k savings plan.
We are an equal opportunity employer that promotes diversity in the workplace.
Job Type: Full-time
Pay: $15,310.00 - $85,261.00 per year
Benefits: - 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Schedule: - Holidays
- Night shift
- On call
- Overtime
- Weekend availability
Supplemental pay types: - Bonus pay
COVID-19 considerations:
All guests are required to wear masks while onboard the aircraft. All company facilities and aircraft are routinely sanitized, employees are provided with PPE Location: On the road
What does a Flight Attendant do?
Flight Attendants work on commercial and private airlines tending to passengers’ needs and answering any questions they have throughout the flight. They help passengers find their seats and conduct pre-flight checks to ensure the cabin is ready for takeoff. During the flight, they’ll monitor the plane for suspicious behaviors and will deescalate any disruptive situations.
They’re highly trained to respond to emergency situations and will direct passengers to evacuation areas and perform CPR or First Aid practices if needed. If any medical or safety issues occur on the flight, the Flight Attendant will report this to their supervisor.
Flight Attendants work on commercial and private airlines tending to passengers’ needs and answering any questions they have throughout the flight. They help passengers find their seats and conduct pre-flight checks to ensure the cabin is ready for takeoff. During the flight, they’ll monitor the plane for suspicious behaviors and will deescalate any disruptive situations.
They’re highly trained to respond to emergency situations and will direct passengers to evacuation areas and perform CPR or First Aid practices if needed. If any medical or safety issues occur on the flight, the Flight Attendant will report this to their supervisor.
Flight Attendant applicants need to be at least 18 years old, have a valid passport and be eligible to work in the U.S. They may need to conform to height and vision requirements set by the airline. Flight Attendants may also have to pass a medical evaluation as well as complete a background and drug test. A job description for a Flight Attendant should contain the following skills and qualifications:
• Attentiveness: In addition to being attentive to passenger needs, a Flight Attendant needs to be aware of any safety or security risks during the flight.
• Communication skills: A Flight Attendant needs to be an excellent communicator and an attentive listener.
• Customer-service skills: A Flight Attendant needs to be able to handle stressful situations with tact and resourcefulness.
• Decision-making skills: A Flight Attendant must be able to make important decisions quickly in case of emergencies.
• Physical stamina: A Flight Attendant needs to be able to carry, push and pull service items, open and close overhead bins and walk and stand for significant periods of time.
Salary expectations for a Flight Attendant can range from $7.25 to $41.65 per hour with an average salary of $16.88 per hour. This information is based on 258 anonymously submitted salaries to Indeed from employees and users along with past and present Flight Attendant job postings on Indeed within the last 36 months.
Flight Attendants typically need at least one to two years of experience working in the service industry before obtaining employment as a Flight Attendant. This experience may include consumer-facing positions in restaurants, hotels, resorts and sales.
Airlines provide initial training to new Flight Attendants, and this training period can range from three to six weeks. Flight Attendant training, which is required for FAA certification, typically occurs at the airline’s flight training center. Once a new Flight Attendant successfully completes the initial training, they receive the FAA Certificate of Demonstrated Proficiency. Additional training may be required by the employer.
Career advancement for Flight Attendants is based on seniority. Senior Flight Attendants may be promoted to management positions, and they are typically responsible for scheduling, instructing and recruiting new Flight Attendants.
• Astronomer
• Mechanical Engineer
• Engineer
• Air Traffic Controller
• Mechanical Engineer
• Engineer
• Air Traffic Controller
Is this Flight Attendant job description not exactly what you are looking for? Try checking out the job description samples for related positions below:
Who does a Flight Attendant report to?
Flight Attendants usually have a Flight Attendant Coordinator who supervises their entire team and ensures the employees are following the proper flight guidelines and policies. If Flight Attendants have any comments or concerns about their role, they’ll speak with the Flight Attendant Coordinator, who will work to resolve the issue. During the flight, the Flight Attendant must report to and follow instructions from the Pilot to ensure a safe and comfortable flight for everyone.
What makes a good Flight Attendant?
A good Flight Attendant must be a quick critical thinker and problem solver, as unexpected occurrences regularly happen on flights, so they must be fast at making logical decisions. They should also have great customer service and communication skills to regularly collaborate with other crew members and passengers. An impressive candidate is fluent in multiple languages, especially if they plan to work on any international airlines.
What settings do Flight Attendants typically work in?
Flight Attendants often spend the entirety of their job on an airplane traveling to various regions, states or even countries. If a Flight Attendant works domestically, they’ll often travel to different states around the country and should be willing to work non-traditional hours during both night and daytime shifts, along with holidays or weekends. Flight Attendants who serve on international airlines may work over 12 hours at a time since they remain on duty throughout the entire flight.
What types of airlines can Flight Attendants work for?
The two main types of airlines Flight Attendants may work for are commercial and private airlines. Commercial Flight Attendants work on larger airlines providing assistance to coach, economy plus and sometimes first-class passengers all at once. They often perform common Flight Attendant duties, like assisting with stowing carry-on luggage, ensuring all passengers are safe and comfortable during the flight and responding to any immediate medical or safety issues that happen on a flight.
Corporate or Private Flight Attendants work primarily in first-class or on private jets, usually serving a smaller amount of people than on commercial flights. They work to provide a five-star quality service for passengers by ordering catering and preparing menus for guests, decorating the cabin with floral arrangements and other visually appealing decor and stocking the cabin with unique amenities.
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